Our Services
Evolant's Software Implementation Services transform your enterprise systems through a strategic, AI-empowered methodology that balances technical excellence with organizational change management.
Strategic Planning & Assessment
- Comprehensive analysis of your current processes, data architecture, and business objectives
- Technology-agnostic recommendations aligned with your industry and growth trajectory
- Risk assessment and mitigation strategies to ensure project success
Structured Implementation Execution
- Phased deployment approach that manages complexity and maintains business continuity
- Data migration with AI-powered validation and quality assurance
- Integration of end-to-end digital ecosystems connecting all business functions
- Rigorous testing protocols and defined acceptance criteria
AI Integration & Intelligent Automation
- Implementation of AI-powered features including natural language processing, predictive analytics, and workflow automation
- Configuration of intelligent recommendation engines and digital assistants
- Setup of automated document processing and data recognition capabilities
Our implementation services recognize that ERP projects are fundamentally business transformation initiatives, not just technical installations. These services deliver solutions that enhance governance, automate workflows, and enable data‑driven decision‑making across your organization.
Evolant's Support Agreements ensure continuous operational excellence and system reliability after your ERP deployment. Our tiered support framework provides:
Proactive System Monitoring & Maintenance
- 99.9% uptime guarantee with real-time system health monitoring
- Automated performance optimization and preventive maintenance
- Regular software updates and security patches to protect your digital infrastructure
Responsive Technical Support
- Multi-level support with defined response times based on issue severity
- AI-powered helpdesk for instant L1 support and intelligent case routing
- Dedicated support team with expertise in your specific ERP configuration and business processes
Continuous Enhancement & Adaptation
- Assistance with regulatory compliance updates and statutory requirement changes
- Support for business process modifications as your organization evolves
- Quarterly system health reviews and optimization recommendation
